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  • 14 Jul 2018 4:24 PM | Jane Watson (Administrator)

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    Competition: Number 2018-1676

    Job Status: Permanent Full Time | Shift: Days  | Hours: 7.5 hours/day

    Department: Learning and Organizational Development

    Reports To: Manager, Learning and Organizational Development


    Reporting to the Manager, Learning and Organizational Development, the Senior Consultant is responsible for designing, implementing and delivering a wide range of best practice learning programs and services to support strategic and operational excellence as well as positively impacting the patient experience. In a consultant portfolio model, the Senior Consultant works collaboratively in a shared leadership philosophy with Hospital leaders and employees to enhance individual, team, and organizational performance, building organizational capability and capacity. In alignment with the Manager, Learning and Organizational Development, the Senior Consultant will work closely with key stakeholders to plan, develop and implement learning and strategic initiatives using innovative modalities, including advancing e-learning, which are aligned with the organization strategic plan and best practice people strategies, promoting a culture of learning and continuous improvement.

    The Senior Consultant supports the development of leading strategies to enhance organizational learning and development opportunities as part of a corporate learning platform, including but not limited to Leadership Development, Team Chartering, Visioning, Coaching and Mentoring, Corporate Orientation, Core Curriculum, Recognition Programs, Employee Engagement, and Corporate Events. A primary focus will include supporting strategies and initiatives that advance excellence in the patient experience.

    The Senior Consultant provides best practice guidance, advisory and strategic consultative services to support leaders and teams in the successful implementation of change, and will prepare and lead education sessions and needed interventions that promote increased organizational/departmental effectiveness in alignment with the vision, mission, and values of Mackenzie Health. This includes advancing the organization’s strategic growth through operational readiness and transformational change strategies, programs and activities in support of the development of the new Mackenzie Vaughan Hospital.


    • Undergraduate degree required. 
    • Area of study in Education, Organizational Development, Health Administration, Psychology or related field preferred. 
    • Post-graduate degree, certificate or diploma in Adult Education, Organizational Behaviour or Organizational Development preferred.
    • Minimum of five (5) years’ experience in organizational development and training/education. 
    • Hospital experience is an asset.
    • Experience leading large-scale change initiatives through a period of significant workforce growth an asset
    • Demonstrated ability to assess organizational development/learning needs and develop, implement and evaluate programs.
    • Highly developed understanding of methodologies and approaches for; adult learning, learning transfer methods, leadership development, change management, project management, performance management, and mentorship.
    • Well-developed facilitation and presentation skills.
    • Proven experience in the implementation of performance management systems, and facilitation of succession planning strategies.
    • Exceptional interpersonal skills to effectively build relationships and interact with others at all levels in the organization.
    • Excellent written (including compositional and editing) skills and verbal communication skills
    • Ability to deal with competing, challenging, and changing priorities. 
    • Experience managing projects from conception to implementation.
    • Ability to work independently and in a diverse team of professionals.
    • Experience with and/or knowledge of technology enabled learning and learning management systems required.
    • Proficient in relevant computer applications, including Microsoft Office. 
    • Proven attendance record.
    • Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all.
    • Ability to perform the essential duties of the job.
    • Effectively uses empathy in interactions with others.
    • Demonstrates behaviours consistent with Mackenzie Health’s Commitment to Caring.
    • Models behaviour that is aligned with the values of Mackenzie Health – Excellence, Leadership and Empathy.
    • Commitment to providing an exceptional experience for staff and clients within a challenging and exciting health care environment.

    Mackenzie Health is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.

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