Catalyzing Connections Through Learning Together

Director, HR Service Delivery (Shared Services), City of Toronto

29 Aug 2019 10:53 AM | Kriti Singh (Administrator)

A world-class transformational HR leader with a history of blended strategic thinking and successful hands-on implementation will welcome this unique opportunity to transform the face of HR service delivery at North America’s fourth largest municipality! 

To apply for this exciting transformational HR leadership role, submit your application to Phelps, at, specifying the job title in the subject line of your e-mail. Application deadline: September 27, 2019.

Toronto is Canada’s largest city, the fourth largest in North America, and home to a diverse population of about 2.8 million people. Consistently ranked one of the world’s most livable cities, the City of Toronto is a global centre for business, finance, arts and culture. Human Resources is a mission-critical function within the City’s complex multi-site, multi-division and multi-stakeholder environment, where a dedicated team of approximately 33,500 employees is the driving force behind the City’s ability to provide programs and services to residents, businesses and visitors alike.

The City's People & Equity Division, led by the Chief People Officer, has undertaken an ambitious program to modernize all services and functions.  As part of this modernization, the Division will be creating an HR Shared Services group (called the Service Hub) – a new concept to the Division – that will, eventually, be responsible for delivering the majority of the Division's Services and act as a Centre of Service Excellence within the People & Equity Division.  

Reporting to the Chief People Officer, the Director, HR Service Delivery (Shared Services) will be responsible for bringing the Service Hub idea to reality.   The Director will design and implement the Service Hub in an ambitious, but feasible, timeline. 

For more information, click here.

© Toronto OD Network
Powered by Wild Apricot Membership Software